Refund Policy

Refund Policy

At Ventura campers RV rentals , we aim to provide a transparent and fair refund policy to ensure a worry-free rental experience. Below are the details of our refund policy for all RV rentals.

Cancellation and Refund Policy

  • Cancellations Made 30 Days or More Before Delivery. You will receive a full refund.
  • Cancellations Made 8-29 Days Before delivery, You will receive a 50% refund of the total rental fee.
  • Cancellations Made 7 Days or Less Before delivery, No refund will be issued.

Early Returns

No Refund for Early Returns: If you return the RV before the agreed return date, no refunds will be issued for the unused days.

Security Deposits

The security deposit is fully refundable provided the RV is returned in the same condition as when rented. Deductions may be made for any damages, missing items, or additional cleaning required. Please make sure that the trailer is returned as clean as possible. We provide a broom/dustpan for easy cleaning. If excess sand is not cleaned we will charge a fee of $150 to remove sand.

Rescheduling Policy

  • Rescheduling 30 Days or More Before delivery. You may reschedule your reservation once without a fee, subject to availability. Any difference in rental rates will apply.
  • Rescheduling Less Than 30 Days Before Pickup: Rescheduling is treated as a cancellation and rebooking. Standard cancellation fees will apply.

Special Circumstances

Unforeseen Circumstances:In cases of extreme weather, natural disasters, or other unforeseen events, please contact us immediately. We will work with you to find a suitable solution, which may include rescheduling or issuing a partial refund, at our discretion.

Contact Us

If you have any questions or need assistance with your reservation, please contact our customer service team.

Thank you for choosing Ventura campers RV rentals. We look forward to helping you create unforgettable memories on the road.